Last Updated: November 8, 2025
By accessing or using the LegalOS services, website, and software (collectively, the "Service"), provided by LegalOS ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity. If you do not agree to all of these Terms, you may not access or use the Service.
LegalOS is an AI-powered tool designed to assist law offices in creating legal documents faster and managing client matters. The Service includes features such as AI-driven document generation, client intake, document management, and e-signature capabilities. We grant you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes, subject to these Terms.
The Service is intended as a professional tool to assist legal practitioners. All AI-generated content must be reviewed, verified, and customized by a qualified legal professional before use.
You must register for an account to access the Service. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate. You are responsible for safeguarding your account password and for all activities that occur under your account.
You must notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these Terms or engage in suspicious activity.
If you purchase onboarding services or require technical support, you hereby grant LegalOS and its authorized representatives permission to access, configure, and modify your account settings, preferences, and account information as necessary to provide such services.
Onboarding Services: When you purchase onboarding services, you authorize us to:
Technical Support: When you contact us for technical support or report technical issues, you authorize us to:
We will exercise these permissions only to the extent necessary to provide the requested services, resolve technical issues, or complete onboarding activities. All access and modifications will be performed in accordance with our Privacy Policy and applicable data protection laws.
You may revoke this authorization at any time by providing written notice to us. However, revocation may limit our ability to provide onboarding services or technical support. We will maintain appropriate security measures and access controls to protect your account information and data.
The Service is offered under specific subscription plans (Professional, Small Firm, Enterprise), which outline the number of user licenses, active matters, AI actions, and other features. You agree to the terms of the plan you select.
You agree to pay all applicable fees as described in your selected plan. Fees are billed in advance on a monthly or annual basis and are non-refundable, except as required by law or as otherwise stated in these Terms.
You must provide a valid payment method. By providing payment information, you authorize us to charge all fees to that payment method. If payment fails, we reserve the right to suspend your access to the Service.
All subscriptions are month-to-month and may be cancelled at any time. Upon cancellation, your access will continue through the end of your current billing period. We believe you should stay because you love LegalOS, not because you're locked in.
Key Benefits:
You may cancel your subscription at any time through your account dashboard. If you cancel, you will not be charged for subsequent periods. We do not provide refunds for partial periods except as required by law or at our discretion.
When you cancel, your access will continue through the end of your current billing period. We will send you a data export and instructions to help you transition your data if needed.
If you choose annual billing, you may receive a discount (typically 20% off monthly pricing). Even with annual billing, you may cancel at any time and receive a prorated refund for unused months.
We reserve the right to change our subscription fees at any time. We will provide you with advance notice of any fee changes. Your continued use of the Service after a price change constitutes your acceptance of the new pricing.
LegalOS offers professional website creation services for law firms. Website packages include design, development, content creation, and initial setup. Website creation services are provided as one-time projects with pricing and scope defined in a separate service agreement or quote.
Website Packages: We offer multiple website packages (Essential Presence, Professional Growth, Enterprise Excellence) with varying features, page counts, and customization levels. Package pricing, features, and deliverables will be specified in your service agreement.
Timeline and Delivery: Website delivery timelines will be specified in your service agreement. We will make reasonable efforts to meet agreed-upon deadlines, but delays may occur due to factors beyond our control, including but not limited to client feedback cycles, third-party service delays, or technical complications.
Content and Materials: You are responsible for providing all necessary content, images, logos, and other materials required for website creation. You represent and warrant that you have all necessary rights and permissions for any content you provide. We are not responsible for delays caused by missing or incomplete materials.
Revisions and Changes: Each website package includes a specified number of revision rounds. Additional revisions beyond the included amount may incur additional fees. Major scope changes may require a new quote or service agreement.
Website maintenance services are available to keep your website updated, secure, and functioning properly. Maintenance services may be included with your website package for a specified period (typically one year) or purchased separately.
Maintenance Services Include:
Maintenance Pricing: After any included maintenance period expires, maintenance services are available for a monthly fee (typically $99/month for 1 hour of maintenance per month). Additional maintenance hours beyond the included amount are available at competitive rates.
Maintenance Limitations: Maintenance services cover standard updates, security patches, and minor content changes. Major redesigns, new feature development, or substantial content overhauls are not included in standard maintenance and may require separate project agreements.
Website creation services are priced as one-time fees based on the selected package. Pricing is subject to change, but pricing for your specific project will be locked in upon acceptance of a quote or service agreement.
Payment Terms: Website project payments are typically structured as follows:
Refunds: Website creation services are custom work and generally non-refundable once work has begun. If you cancel a website project before work has commenced, you may be eligible for a partial refund of any deposit paid, minus any costs already incurred. Refund eligibility will be determined on a case-by-case basis.
LegalOS may offer marketing services including but not limited to SEO optimization, Google Business Profile setup, lead generation system setup, and ongoing marketing support. Marketing services may be included with certain website packages or purchased separately.
Marketing Service Scope: The specific marketing services included, their duration, and any limitations will be detailed in your service agreement. Marketing services may include:
Marketing Results: While we will use our best efforts to improve your online presence and lead generation, we do not guarantee specific results, rankings, traffic increases, or lead volumes. Marketing results depend on numerous factors beyond our control, including market conditions, competition, and industry trends.
LegalOS may provide branding services including logo design, brand identity development, custom intake form branding, email template customization, and other brand-related services. Branding services may be included with certain packages or available as add-on services.
Branding Deliverables: Branding services may include:
Branding Ownership: Upon full payment for branding services, you will own the final branding deliverables created specifically for your firm. We retain the right to use your branding work in our portfolio and for marketing purposes, unless otherwise agreed in writing.
Revisions: Branding projects include a specified number of revision rounds. Additional revisions may incur additional fees. You are responsible for providing timely feedback to ensure project timelines are met.
Website, marketing, and branding services are governed by separate service agreements or quotes that specify the scope of work, deliverables, timelines, pricing, and payment terms. These Terms of Service apply to all services, but specific project terms will be detailed in your service agreement.
In the event of any conflict between these Terms of Service and a specific service agreement, the service agreement will control with respect to that specific project, while these Terms will continue to govern the general use of the LegalOS platform and services.
The Service, including its "look and feel," software, design, text, graphics, and all underlying technology and intellectual property, is owned by LegalOS and its licensors and is protected by copyright, trademark, and other laws. Except for the limited license granted herein, no rights are transferred to you.
You retain all ownership rights to the documents, data, and information you input into the Service ("Customer Data"). By uploading Customer Data, you grant us a worldwide, non-exclusive, royalty-free license to use, host, and process that data solely for the purpose of providing and improving the Service for you.
Content generated by the AI features within the Service is intended for your professional use as a drafting aid. You are solely responsible for reviewing, verifying, and customizing all AI-generated content before it is used in any legal proceeding or with any client.
You agree not to, and will not permit others to:
We will process and store Customer Data in accordance with our Privacy Policy and applicable data protection laws. You retain ownership of all your Customer Data. We will implement and maintain reasonable security measures to protect your data. However, we cannot guarantee that the Service is immune to security breaches.
You are responsible for maintaining the confidentiality of your client data and ensuring compliance with all applicable legal and ethical obligations, including attorney-client privilege and confidentiality requirements.
We offer a 60-day free trial period for new accounts. During the trial period, you have full access to the features of your selected plan. You may cancel at any time during the trial period without being charged. If you do not cancel before the trial period ends, your payment method will be charged the subscription fee for your selected plan.
This Agreement has no minimum term and continues on a month-to-month basis until cancelled by either party. There are no long-term commitments or contracts.
You may cancel your subscription at any time for any reason through your account settings or dashboard. No penalties, no questions asked. Your access will continue through the end of your current billing period.
You may terminate your account at any time through your account settings. Upon termination, you will not receive a refund for any prepaid fees for the current billing period unless required by law or as specified in Section 4.6 for annual plans.
We will provide you with a data export upon request to help you transition your data. We may permanently delete your account and data after a reasonable period following termination (typically 30 days).
We may suspend or terminate your access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason. Upon termination, your right to use the Service will cease immediately, and we may permanently delete your account and data after a reasonable period.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. WE DO NOT WARRANT THAT THE RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE.
THE SERVICE IS NOT A SUBSTITUTE FOR PROFESSIONAL LEGAL ADVICE. YOU ACKNOWLEDGE THAT YOU ARE SOLELY RESPONSIBLE FOR ALL LEGAL WORK PRODUCT AND ADVICE PROVIDED TO YOUR CLIENTS.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LEGALOS, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless LegalOS and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of another party.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in Delaware.
You agree to first attempt to resolve any dispute informally by contacting us. If a dispute is not resolved within 30 days of submission, either party may pursue formal legal action.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of material changes by posting the new Terms on our website and updating the "Last Updated" date. We may also notify you via email or through the Service.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the Service.
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and LegalOS regarding the Service and supersede all prior agreements and understandings.
If you have any questions about these Terms, please contact us at:
Email: hello@golegalos.com
Address: [Your Company Address]
By using LegalOS, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.